Grades for courses are based on the assessments of student learning and meeting the learning outcomes. The assessments may vary in each course. Assessment criteria are set out in individual program/course outlines. Assessments are based on the learning outcomes of the program/course.

Grade Appeal

If a student receives a poor assessment (formative or summative) early in any course the student should contact the instructor and review progress and study habits. The instructor will provide the support and direction to the student.

1. Students have a right to appeal any assignment or a final course grade. If a student is dissatisfied with a grade received and can provide evidence that a higher grade is warranted, he/she should discuss the matter with his/her instructor. The instructor will review the grade and, only if warranted, assign a different grade.

2. If the student is not satisfied with the outcome of his/her appeal to the instructor, he/she can submit a written appeal to the Director or the Senior Educational Administrator. The basis of an appeal is based on:

• A clerical error has resulted in a miscalculation of the grade

• The grade awarded does not fairly reflect academic performance and/or the stated requirements for the course.

• Appeals of any assignment or final course grade must be made within 10 business days of the release of the grade.

3. The Director or the Senior Educational Administrator will obtain a copy of the written appeal, the assessments/ assignment (s) in question from the instructor. The SEA or Director may have another qualified instructor conduct a review / re-assessment.

4. If the re-assessment achieves a higher grade, the SEA or Director will consult with both the original instructor and the re-grading instructor to review the reasons for the higher-grade assessment. If a higher grade is determined accurate, the higher grade will be assigned to the student.

5. Once the re-assessment is complete, the Senior Educational Administrator or Director will review the process and, once his/her review is complete, the grade will be considered final and cannot be appealed.

6. The decision on the grade appeal will be provided to students within 30 college days of receipt of the written appeal request.